Alle vacatures

Alle vacatures
DEN HAAG
Alle Den Haag vacatures
you will satisfy the guests in our restaurant, meeting rooms and coffee & wine lounge. with us, a food & beverage trainee is more than only bringing the plates in a restaurant. as a trainee in our large hotel, you are responsible for the restaurant, meeting rooms, room service and coffee & wine lounge together with an international team. at mövenpick we make moments, do you?be limitless with your colleagues, you will make sure that guests have a nice stay in our restaurant, in the lounge or in their room through room service. you do not just take the order, but you go the extra mile for our guests, and sense their needs, "would you like ice cubes in your cola or a piece of lime? would you like a piece of cake with your cup of coffee, or would you like a glass of wine with a dish? i see you have the map on the table, are you going to do something nice? if you have any questions about the city, feel free to ask." you proudly talk about local products, and you take your time for every guest even though it is busy. you enjoy working during our breakfast or evenings to make sure that our guests have a good start or end of their day with us. in between you also provide room service and make sure that our meeting rooms always look great. there are no limits to your abilities. in addition, you will be:
a student from hotel school or tourism education (hbo or mbo level) and looking for an internship for 20 weeks or more;
responsible for welcoming the guests and making them feel at home at our food and beverage outlets. good service is number one;
giving the correct information about the drinks and dishes and serving them in the right way;
making drinks and taking orders. you are also willing to have a real chat with our guests about their visit to the hague;
preparing the restaurant for evening service or tidying up breakfast;
refilling drinks in the bar so that all drinks are available.
your working hours depend on where you need to work. for our restaurant and room service, working hours are from 6:00 to 14:00 or 07.00 to 15.00 and 15.00 to 23.00. you are open to work different shifts. proud to presentmövenpick: the place to enjoy life. inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. in our restaurants, you can discover the most delicious special dishes. we are originally from switzerland, and we carry this luxurious gastronomic hospitality with us. ‘enjoying life to the fullest.’ that is our mantra for our guests, but also for you as an employee. you start every working day together with national and international colleagues in our beautiful 4-star hotel located in the hague. the team consists of young colleagues who are collegial and friendly towards each other. despite the different nationalities, we can definitely speak of a close group of colleagues. you will work in a hotel with 72 rooms, a restaurant, coffee & wine lounge and 3 meeting rooms. on a lovely, sunny day, you can choose between a 15-minute walk or a 10-minute cycle ride from the central station. or you can hop on the bus or tram from the other side of our hotel. in short: we have it all.“being part of our team, is like winning the lottery”- f&b manager mövenpick.don’t work. do what you love insteadmaking sure guests have a good time is what you are all about. full of enthusiasm you start a conversation with them. for instance, you try to suggest local products. meanwhile, you keep an eye on all tables or places at the bar and make sure everything runs smoothly. so, the guest can enjoy the experience to the fullest. guest satisfaction, that is your full focus, which means you also know how to tell great stories about our food and drinks and sell our products without being too obvious. just subtle and pleasant for our guest.we offerof course, we want you to have an optimal experience at mövenpick. that is why we are offering:
a trainee allowance of €750,- per month (including study- and travel allowance);
38-hours work week;
a night-shift allowance of 20%;
national and international opportunities for growth, for instance towards the role of f&b waiter or f&b supervisor and national and international training opportunities;
a uniform, laundry service and meals;
use the sport facilities in the hotel;
discounts on rooms, food and drink at mövenpick hotels & resorts, accor & hr-group hotels;
recruitment bonus for a new colleague;
various staff outings;
this is the right time to say yescan you already see yourself working here? then do not hesitate any longer: send us your motivation letter and cv, or if you have any questions you can contact the hr office via hotel.netherlands.hr@movenpick.com or by phone at +31 (0)20 519 1222. if it is a match, you will be interviewed by the f&b manager. are you ready?
at our boutique hotel in the hague, the high level of service comes first. that means that you make guests feel welcome, help them with all their questions and perform administrative tasks from the reception in the night. at mövenpick we make moments, do you?be limitless.you are the first and last contact of our guests. therefore, you make sure they feel welcome, and the positive feeling stays during their stay. "oh, you are celebrating your wedding anniversary in the hague? congratulations!", and immediately note that the couple receives a bottle of champagne in their room. you also make sure that this is overhanded to the morning shift if they need to take care of it. and is there a guest that is looking for the fitness area in the morning? then you show the way in a clear, detailed, and friendly approach. everything with a smile and empathy, even during complains. you are always in the spotlight and perform on the stage of mövenpick. there are no limits to your abilities. in addition, you will be:
responsible for checking in and out guests;
the point of contact for all questions in the hotel, from a to z;
the face of our hotel;
responsible for running the night audit independently and other administrative tasks
handling guest complaints;
handling reservations and providing information in absence of reservation team (during evenings, nights and on sundays);
preparing the arrivals for the next day;
keep the night manual up to date;
central role within emergency situations
proud to presentmövenpick: the place to enjoy life. inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. in our restaurants, you can discover the most delicious special dishes. we are originally from switzerland, and we carry this luxurious gastronomic hospitality with us. ‘enjoying life to the fullest.’ that is our mantra for our guests, but also for you as an employee. and you provide that experience with a team of national and international colleagues, two assistant managers and the front office manager in our beautiful 4-star hotel located in the city of the hague. with a beautiful atmosphere in our team, we help each other during busy moments so everything runs smoothly. you will work in a hotel with 72 rooms, a restaurant, coffee & wine lounge and 3 meeting rooms. on a lovely, sunny day, you can choose between a 15-minute walk or a 10-minute cycle ride from the central station. or you can hop on the bus or tram from the other side of our hotel. in short: we have it all.don’t work. do what you love insteada warm feeling is what you offer the guests, during their entrance, their stay and when they leave. during the check-in, with you behind the counter, the conversation with the guest is on-going while you fill in the information in the system. and you do not get irritated if a guest has a lot of questions. you attend on them in a serious and empathetic manner. it is important that the appropriate departments are also informed about any useful information acquired. you act as the voice of the hotel. and does handling this complain make the line longer? then you make contact with the rest of the guests that you will attend to them immediately. this requires a good portion of self-knowledge and self-reflection. and your humour? you make good use of that when the situation calls for it. we enjoy having fun with our guests. you must have:
preferably knowledge of the opera it system;
fluent written and spoken knowledge of the english language, and preferably the dutch language as well.
we offerof course, we want you to have an optimal experience at mövenpick. that’s why we are offering:
a monthly gross salary of between €2.419 and €2.929 in accordance with scale 5 of the collective labour agreement for the dutch hospitality and catering industry;
a fulltime contract of 38 hours per week;
25 leave days and time off for any overtime;
extra day off during your birthday month;
travel allowance up to €200 per month, on the basis of the actual number of kilometres and contract hours;
a night-shift allowance of 20%;
pension contributions with the horeca & catering pension fund;
national and international opportunities for growth and (cross) training opportunities;
a uniform, laundry service and meals;
discounts on rooms, food and drink at mövenpick hotels & resorts, accor & hr-group hotels;
enjoy an overnight stay with dinner and breakfast in the hotel where you work at with mövenpick experience;
sport facilities in the hotel;
recruitment bonus for a new colleague;
various staff outings.
this is the right time to say yesyou see it as a challenge to put a smile on the face of all guests visiting our hotel? then do not hesitate any longer: send us your motivation letter and cv, or if you have any questions you can contact the hr office via hotel.netherlands.hr@movenpick.com or by phone at +31 (0)20 519 1222. if it is a match, you will be interviewed by the front office manager. are you ready?
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