Werken bij Mövenpick

AMSTERDAM

408 kamers

(grote) events in ijVENUES

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Green Globe gecertificeerd

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Regional Reservations Manager

Amsterdam MBO | HBO 38 uur

in our revo hospitality group hotels the high level of service comes first. you and your reservations team are the first contact with our guests. therefore, you make sure they feel welcome and look forward to their stay with us. at mövenpick we make moments, do you? be limitlessyou set the tone for excellence across all reservation touchpoints ensuring every individual booking is handled with precision, care, and in full alignment with our brand promise. you lead by example, empowering your team to deliver exceptional service through every channel while championing personalization, efficiency, and continuous improvement. when a guest shares something as meaningful as a wedding anniversary, you don’t just ensure the team follows protocol you elevate the moment. you inspire the team to go beyond the expected. through regular quality checks, hands-on coaching, and strategic refinement of processes, you drive both service excellence and revenue performance. there are no boundaries to how far your leadership can take the team or how memorable a guest experience can become under your guidance. you don’t just manage the reservation journey, you shape it. there’s no limit to your capabilities. in addition, you will be: overseeing reservations across all our properties for accuracy and conduct regular audits to ensure rates, market segments, source codes, and notes are correctly applied, safeguarding data integrity and revenue optimization. managing the reservation systems proactively, maintaining up-to-date guest profiles, rate codes, allocations, and resolving duplicates to maximize system efficiency and accuracy. taking full accountability for completing daily, weekly, monthly, and yearly checklists and reports with precision, delivering actionable insights to support departmental and revenue goals. enforcing adherence to hotel policies including cancellation, no-show, and credit protocols, maintaining compliance and minimizing operational risks. driving cross-departmental alignment by facilitating collaboration between reservations, front office, revenue management, and other teams, ensuring unified strategies and smooth information flow. in this position, you will work monday to friday from 09:00 to 17:00. you are responsible for all the hotels of revo hospitality group in the netherlands and based in mövenpick hotel amsterdam.proud to presentmövenpick: the place to enjoy life. inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. in our restaurants, you can discover the most delicious special dishes. we are originally from switzerland, and we carry this luxurious gastronomic hospitality with us. ‘enjoying life to the fullest.’ that is our mantra for our guests, but also for you as an employee. and you provide that experience with an international team of six reservations agents and two supervisors in our beautiful 4-star hotel located in amsterdam overlooking the river ij. with a beautiful atmosphere in our team, we help each other during busy moments so everything runs smoothly. you will work in a hotel that works together with the passenger terminal amsterdam, a total combined conference space of over 1900 m2, including 11 modern and spacious conference and directors’ rooms. through the emergence of ijvenues, amsterdam’s new exhibition centre, everything only becomes bigger and better. on a lovely, sunny day, you can choose between a 10-minute walk or a 5-minute cycle ride from the central station. or you can hop on the tram from the other side of our hotel. in short: we have it all.“’our reservation team doesn't just book rooms; we create the stage for unforgettable moments." – reservations supervisor mövenpickdon’t work. do what you love insteadguest satisfaction is your full focus. for you, every request is different and unique. you take all requests seriously and find out the guest's needs. you know how to sell our products without being too obvious. just subtle and pleasant for our guests. you do this using your enthusiasm, upselling, and negotiation skills. and your humour? you make good use of that when the situation calls for it. we enjoy having fun with our guests. you must have: a proactive and positive leadership attitude, with a genuine passion for driving exceptional customer service standards across all properties. demonstrated ability to lead, motivate, and develop a diverse reservations team, fostering a collaborative and high-performance culture. flexibility to support operational needs, including occasional work on saturdays or travel to hotel locations as required. excellent command of both written and spoken english; additional languages such as dutch are a strong advantage for effective regional communication. strong proficiency and hands-on experience with opera or similar property management systems, with the ability to train staff and optimize system use for maximum efficiency. we offerof course, we want you to have an optimal experience at mövenpick. that’s why we are offering: a monthly gross salary of between €3.377 and €4.369 in accordance with scale 9 of the collective labour agreement for the dutch hospitality and catering industry. a contract of 38 hours per week. 25 leave days. extra day off during your birthday month. a travel allowance up to €200 per month, on the basis of the actual number of kilometres. a night-shift allowance of 20% and a sunday allowance of 5%. pension contributions with the horeca & catering pension fund. national and international opportunities for growth and (cross) training opportunities. a meal in our canteen. discounts on rooms, food and drink at mövenpick hotels & resorts, accor & revo hospitality group. enjoy an overnight stay with dinner and breakfast in the hotel where you work at with feel like a guest mövenpick experience. recruitment bonus for a new colleague. 50% f&b discount at various hotels in amsterdam. various staff outings. this is the right time to say yesdo you see it as a challenge to put a smile on the face of all guests visiting our hotel? then do not hesitate any longer: send us your motivation letter and cv, or if you have any questions you can contact the hr office via hotel.netherlands.hr@movenpick.com or by phone at +31 (0)20 519 1222. if it is a match, you will be interviewed by a member of the hr department and the director of revenue. are you ready?

Receptionist

Amsterdam MBO | HBO 38 uur

at our large hotel and event venue in amsterdam, the high level of service comes first. that means that you make guests feel welcome and take on all the tasks of the reception. taking it easy is not an option, and as a receptionist you will experience the dynamic and hectic pace of the day with a smile. at mövenpick we make moments, do you?be limitlessyou are the first and last contact of our guests. therefore, you make sure they feel welcome, and the positive feeling stays during their stay. "oh, you are celebrating your wedding anniversary in amsterdam? congratulations!", and immediately note that the couple receives a bottle of champagne and in their room. you also make sure that this is overhanded to the afternoon shift if they need to take care of it. and is there a guest that is looking for the meetings floor? then you show the way in a clear, detailed, and friendly approach. everything with a smile and empathy, even during complains. you are always in the spotlight and perform on the stage of mövenpick. you work hard, even if your shift is running a bit later, for the guests that will choose our hotel again. there are no limits to your abilities. in addition, you will be: responsible for checking in and out guests; the point of contact for all questions in the hotel, from a to z; the face of our hotel. this position has morning and afternoon shifts. the morning shift starts at 06:45 and the afternoon shift at 14:45, including a 15-minute handover at the start of each shift. the night shift is outsourced and is therefore not part of your duties.proud to presentmövenpick: the place to enjoy life. inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. in our restaurants, you can discover the most delicious special dishes. we are originally from switzerland, and we carry this luxurious gastronomic hospitality with us. ‘enjoying life to the fullest.’ that is our mantra for our guests, but also for you as an employee. and you provide that experience with a team of twenty colleagues, four shiftleaders and the (assistant) front office manager in our beautiful 4-star hotel located in amsterdam overlooking the river ij. with a beautiful atmosphere in our team, we help each other during busy moments so everything runs smoothly. you will work in a hotel that works together with the passenger terminal amsterdam, a total combined conference space of over 1900 m2, including 11 modern and spacious conference and directors’ rooms. through the emergence of ijvenues, amsterdam’s new exhibition centre, everything only becomes bigger and better. on a lovely, sunny day, you can choose between a 10-minute walk or a 5-minute cycle ride from the central station. or you can hop on the tram from the other side of our hotel. in short: we have it all."the true success of a hotel is not just in providing a comfortable bed and a good meal, but in creating an experience that leaves a lasting impression on our guests." – front office manager mövenpickdon’t work. do what you love insteada warm feeling is what you offer the guests, during their entrance, their stay and when they leave. during the check-in, with you behind the counter, the conversation with the guest is on-going while you fill in the information in the system. and you do not get irritated if a guest has a lot of questions, or it takes longer to check-in, creating a long line. you attend on them in a serious and empathetic manner. it is important that the appropriate departments are also informed about any useful information acquired. you act as the voice of the hotel. and does handling this complain make the line longer? then you make contact with the rest of the guests that you will attend to them immediately. this requires a good portion of self-knowledge and self-reflection. and your humour? you make good use of that when the situation calls for it. we enjoy having fun with our guests.you must have: preferably knowledge of the opera it system; fluent written and spoken knowledge of the english language, and preferably the dutch language as well. we offerof course, we want you to have an optimal experience at mövenpick. that’s why we are offering: a monthly gross salary of between €2.443 and €2.958 in accordance with scale 5 of the collective labour agreement for the dutch hospitality and catering industry; a contract of 38 hours per week; 25 leave days and time off for any overtime; extra day off during your birthday month; a travel allowance up to €200 per month, on the basis of the actual number of kilometres; a night-shift allowance of 20% and a sunday allowance of 5%; pension contributions with the horeca & catering pension fund; national and international opportunities for growth, for instance towards the role of shiftleader, training and crosstraining opportunities; a uniform, laundry service and meals; discounts on rooms, food and drink at mövenpick hotels & resorts, accor & revo hospitality group; enjoy an overnight stay with dinner and breakfast in the hotel where you work at with feel like a guest mövenpick experience; recruitment bonus for a new colleague; 50% f&b discount at various hotels in amsterdam various staff outings. this is the right time to say yesdo you see it as a challenge to put a smile on the face of all guests visiting our hotel? then do not hesitate any longer: send us your motivation letter and cv, or if you have any questions you can contact the hr office via hotel.netherlands.hr@movenpick.com or by phone at +31 (0)20 519 1222. if it is a match, you will be interviewed by a member of the hr department and the front office manager. are you ready?

Reservations & Revenue Trainee

Amsterdam MBO | HBO 38 uur

at our large hotel and event venue in amsterdam, the high level of service comes first. you are the first contact of our guests. therefore, you make sure they feel welcome and look forward to their stay with us. at mövenpick we make moments, do you? be limitlessyou thrive on tailoring room experiences to guests' needs at our hotel. as a reservations and revenue trainee, you will undergo training to develop the skills and knowledge required to effectively manage reservations and optimize revenue, focusing on reservation systems, pricing strategies, and revenue management techniques. managing requests from start to finish is your asset – from reservations to understanding preferences, engaging in meaningful conversations, and ensuring seamless coordination of all related details. your meticulous notes in the system guarantee the front desk have precise instructions. there's no limit to your capabilities. in addition, you will be: available mbo or hbo student for a minimum of 20 weeks, 5 days a week; confirming and inputting room reservations meticulously into our reservations system; managing a variety of tasks, from handling incoming phone calls and internet bookings to responding to emails promptly; taking charge of daily tasks, such as checking arrivals and reservations based on rate, market segment, payment method, notes, and traces; collaborating with the revenue management team to implement strategies to maximize revenue and occupancy; assisting revenue management team with daily reporting, data collection and meeting preparation. proud to presentmövenpick: the place to enjoy life. inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. in our restaurants, you can discover the most delicious special dishes. we are originally from switzerland, and we carry this luxurious gastronomic hospitality with us. ‘enjoying life to the fullest.’ that is our mantra for our guests, but also for you as an employee. and you provide that experience with an international team of seven colleagues in our beautiful 4-star hotel located in amsterdam overlooking the river ij. with a beautiful atmosphere in our team, we help each other during busy moments so everything runs smoothly. you will work in a hotel that works together with the passenger terminal amsterdam, a total combined conference space of over 1900 m2, including 11 modern and spacious conference and directors’ rooms. through the emergence of ijvenues, amsterdam’s new exhibition centre, everything only becomes bigger and better. on a lovely, sunny day, you can choose between a 10-minute walk or a 5-minute cycle ride from the central station. or you can hop on the tram from the other side of our hotel. in short: we have it all.“’our reservation team doesn't just book rooms; we create the stage for unforgettable moments." – reservations supervisor mövenpickdon’t work. do what you love insteadguest satisfaction is your full focus. for you, every request is different and unique. you take all requests seriously and find out the guest's needs. and your humour? you make good use of that when the situation calls for it. we enjoy having fun with our guests. you must have: positive attitude and a sincere passion for delivering outstanding customer service; team player mindset, dedicated to fostering a positive and collaborative work environment; proficiency in both written and spoken english; knowledge of dutch is an added advantage; we offerof course, we want you to have an optimal experience at mövenpick. that is why we are offering: a trainee allowance of €750,- per month (including study- and travel allowance); 38-hours work week; a night-shift allowance of 20% and a sunday allowance of 5%; national and international opportunities for growth, for instance towards the role of reservations agent and crosstraining and training opportunities; a uniform, laundry service and meals; discounts on rooms, food and drink at mövenpick hotels & resorts, accor & revo hospitality group hotels; recruitment bonus for a new colleague; 50% f&b discount at various hotels in amsterdam; various staff outings. this is the right time to say yes you see it as a challenge to put a smile on the face of all guests visiting our hotel? then do not hesitate any longer: send us your motivation letter and cv, or if you have any questions you can contact the hr office via hotel.netherlands.hr@movenpick.com or by phone at +31 (0)20 519 1222. if it is a match, you will be interviewed by a member of the hr department and revenue manager. are you ready?

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Mövenpick Amsterdam benefits

Jouw beleving is voor ons net zo belangrijk als dat van onze gasten. En als fulltimer en volwaardig team member van Mövenpick Amsterdam ontvang jij:

25 vakantiedagen en tijd voor tijd;
reiskostenvergoeding, wat wel kan oplopen tot €200,- per maand;
20% nachttoeslag en 5% zondagtoeslag;
als extra verjaardagscadeau een dag vrij in jouw verjaardagsmaand;
pensioen bij Horeca & Catering;
50% F&B korting bij verschillende hotels in Amsterdam;
talloze internationale en nationale doorgroeimogelijkheden;
de mogelijkheid tot ontwikkeling via opleidingen en crosstrainingen;
ons uniform, gratis doorgroeimogelijkheden en natuurlijk overheerlijke maaltijden;
korting op kamers, eten en drinken binnen Mövenpick Hotel & Resorts, Accor en REVO Hospitality Group;
de echte feel like a guest experience waarbij jij geniet van een overnachting inclusief ontbijt en diner in Mövenpick Amsterdam;
een mooie aanbrengbonus voor een nieuwe collega;
gezellige personeelsuitje;

Enjoying life to the fullest at Mövenpick Amsterdam

In 2006 opende Mövenpick Amsterdam haar deuren voor de eerste keer. Sindsdien is ons 4-sterrenhotel our pride and joy. Met 408 kamers, 11 vergaderzalen, gelegen aan het IJ, ijVENUES, de passengers terminal en het muziekgebouw geven wij de gasten een ware beleving mee. Een zakelijk event van 1200 man of een romantisch weekendje weg voor twee. Voor iedereen is er plek om te genieten. Gasten zoeken de ontspanning in de sauna of razen uit in onze fitnessruimte, om vervolgens in het restaurant te genieten van gerechten met onze eigen producten. Of nemen plaats aan de bar voor een overheerlijke latte. Het kan bij ons allemaal.

Enjoying life to the fullest is onze mantra, voor de gasten én voor het team. We werken in de horeca met een open houding naar elkaar en houden de gezellige sfeer er graag in. Is er iets? Dan vertellen we dat. Ook als dat betekent dat onze manager moet bijspringen om het ontbijt te draaien. Wij werken met én voor elkaar.

AMSTERDAM

Find the job you love

No limits aan jouw carrière

Staat jouw vacature er niet bij?

Mövenpick Amsterdam benefits

Enjoying life to the fullest at Mövenpick Amsterdam

Pagina’s

Hoofdkantoor Human Resources

AMSTERDAM

Find the job you love

No limits aan jouw carrière

Staat jouw vacature er niet bij?

Mövenpick Amsterdam benefits

Enjoying life to the fullest at Mövenpick Amsterdam

Pagina’s

Hoofdkantoor Human Resources

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